JAP AI

Meet Buddy: the AI that runs your front desk while you run your business.

JAP AI, powered by Buddy, answers clients, fills your calendar, and keeps your team ahead, 24/7.

Answered at 11pm

Buddy answered a boarding question while the desk was closed.

Illustrative example: Buddy replies from your own policies and live availability.

Do you have space for two dogs next weekend?

Yes, two runs free Fri to Sun. Want me to hold them?

Filled the calendar

Buddy offered a cancelled run to the next client on the waitlist.

Held while they decided, then moved on when the window closed.

Run 4 · Sat–Sun

Offered to waitlist · held 30 min

What Buddy takes off your desk

Four jobs Buddy handles inside JAP, on the same records your team already works from.

Answers client questions 24/7

Buddy replies to the questions your front desk gets all day (rates, availability, vaccination rules, pickup times) in your own words, at 11pm and on Sundays.

Fills bookings & manages waitlists automatically

When a stay cancels, Buddy offers the run to the right waitlisted client, holds it while they decide, and moves on if they pass.

Drafts report cards & photo updates

Buddy turns the day's care notes and photos into a report card the owner actually enjoys reading; your team edits and sends in seconds.

Cuts staff admin time

Reminders, follow-ups, unpaid invoices and expiring vaccinations get chased in the background instead of sitting on someone's list.

One source of truth for every client answer.

Buddy pulls vaccination records, policies, and past conversations into one place so answers are always accurate.

Try Buddy today
Clients · Pet A
Can Pet A board this weekend?
Pet A · LabradorOwner · Client OneCleared
  • RabiesValid to Mar 2027
  • Boarding policy48h cancellation
  • Last stay notePrefers quiet run

Illustrative example · placeholder names

Answer sent in 4 seconds

AI that works across every channel.

Buddy handles SMS, email, and in-app chat, learning from every booking so it gets sharper over time.

Try Buddy today
Inbox · All channels
SMSEmailChat
  • Client OneSMS

    Room for two dogs next weekend?

  • Client TwoChat

    Can I add a bath at pickup?

  • Client ThreeEmail

    Sending the updated record

Illustrative example · placeholder names

Any room next weekend?

Two runs free Fri to Sun. Hold them for 30 min?

Buddy replied instantly

The right next step, suggested instantly.

Buddy suggests the best action to staff (flagging a care note, recommending an add-on, drafting a reply) so nothing gets missed.

Try Buddy today
Today · Front desk

12

Check-ins

8

Check-outs

3

Waitlist

  • 09:00Pet B · Boarding check-in
  • 11:30Pet C · Daycare pickup
  • 14:00Pet D · Grooming

Illustrative example · placeholder names

Buddy suggestsNew

Add grooming to invoice #1042?

Add · $35Dismiss

Consistent quality, tracked automatically.

Buddy reviews 100% of conversations, flags urgent messages, and surfaces coaching insights for owners in real time.

Try Buddy today
Quality · Conversation review
Conversation #248 · Client TwoReviewed

My pickup is running late tonight.

No problem, we can hold until 7pm.

Response time92%
Policy accuracy88%
Tone & clarity95%

Illustrative sample data

Quality score

92/ 100+6 pts

Buddy catches what's easy to miss.

From an expiring certificate to a missed invoice line, Buddy flags it and drafts the fix before anyone has to ask.

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Pets · Pet C
Pet C · BeagleBoarding · 3 nights from Fri

RabiesExpires soon

Reminder draftedTo owner

Invoice draft #1043

Boarding · 3 nights$135.00

Missed grooming add-on$35.00

Illustrative example · placeholder names

Rabies expires in 6 days

Buddy drafted the reminder to the owner.

Why switch

Manual front desk vs. Buddy.

A side-by-side look at how JAP AI changes the daily workload.

[PENDING CONFIRMATION] No competitor products are named until you confirm which ones to include.

Manual / legacy tools
JAP AI

Response time

Hours during busy periods; missed after hours

Instant, 24/7, even at 11pm on a Sunday

Availability

Limited to staffed hours and phone/email windows

Always on across SMS, email, and in-app chat

Staff workload

Repetitive questions pile up on the front desk

Routine work handled automatically; staff focus on care

FAQ

Questions about Buddy.

Buddy is switched on from your first booking. No setup, no prompt writing.

Let’s get going

Try JAP free for 10 days. No credit card required.

All Buddy examples on this page are illustrative; no real client, business or financial data is shown.