Resources for running a better pet business.
Setup guides, business-type pathways and practical operational advice, written for people who look after other people's pets. Short, specific, and tied to what JAP actually does.
Start here
New to JAP? Here's the setup journey.
Nine steps in the order that causes the least rework — from creating your business to going live.
- 01 Create your business
- 02 Set up services
- 03 Configure bookings
- 04 Add your team
- 05 Set up clients and pets
- and four more
Setup guides
Short, step-based, outcome-oriented. Do them in any order.
Getting started with JAP
How to set up your business
Create the workspace, name it, set your care mode and get the basics in place.
10 min
Setting up your business
How to add your services
Turn what you sell into bookable services with the right duration and price.
12 min
Setting up your business
How to set up booking rules
Capacity, opening hours and requirements, so the calendar protects your day.
10 min
Staff & team
How to add your team
Invite staff, choose what each person can see and keep ownership safe.
8 min
Clients & pets
How to set up pet and client information
What to record about a pet, and what to leave out.
10 min
Clients & pets
How to configure vaccination requirements
Set what you require, record expiry dates and stop chasing paperwork.
8 min
Payments & invoices
How to set up payments and invoices
Draft, send and track invoices — and take card payments when you're ready.
12 min
Communication
How to configure client communication
Reminders, updates and messages, set once so they run themselves.
10 min
Getting started with JAP
How to prepare your first day
The short checklist that makes day one boring, in the best way.
6 min
Staff & team
How to get your team using JAP
Adoption is a habit problem, not a training problem.
7 min
Guides by kind of business
Same platform, different priorities. Each pathway covers what to configure first.
Boarding pathway
Setting up JAP for boarding
Multi-night stays, runs and capacity you can see a month ahead.
9 min
Daycare pathway
Setting up JAP for daycare
Attendance, groups and packages, without a paper register.
8 min
Grooming pathway
Setting up JAP for grooming
Appointment lengths that reflect the real work, and prep notes that arrive with the dog.
8 min
Training pathway
Setting up JAP for training
Sessions, progress notes and packages that clients can follow.
7 min
Dog walking & pet sitting pathway
Setting up JAP for walking and pet sitting
Visits, assignments and the owner update that ends the check-in text.
8 min
Multi-service pathway
Setting up JAP for a multi-service business
Boarding, daycare, grooming and walking in one business, without confusion.
10 min
From the library
Operational writing about the parts of the job software can't do for you.
Running your business
How to run a calmer check-in, even on your busiest morning
A short routine that keeps the lobby moving, gets the details you actually need, and leaves owners feeling looked after.
6 min
Running your business
Building a staff schedule that survives a real week
Cover ratios, buffer shifts and the handful of rules that stop last-minute scrambling when someone calls in sick.
7 min
Running your business
Raising your prices without apologising for it
How to time an increase, explain it in one honest paragraph, and keep the clients who matter most.
5 min
Pet care tips
Keeping vaccination records current without chasing people
A simple expiry-first system for shots, plus how to handle the awkward conversation at the door.
5 min
Pet care tips
Spotting stress early in boarding and daycare dogs
The quiet signals that show up hours before a problem does, and what to note so the next shift can act on it.
6 min
Pet care tips
Cleaning routines staff actually stick to
Why most cleaning checklists fail, and how to build one that survives a full house and a new hire.
4 min
Have a question before you start?
27 answers about what JAP manages, how setup works, how payments and permissions behave, and what Buddy will and won't do.