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Staff & team/7 min

How to get your team using JAP

Software gets used when it makes someone's shift easier on the first day, not when it's explained well. Aim for one habit at a time.

What you end up with: A team that reaches for JAP without being asked.

Steps

  1. Pick one habit to start

    Usually check-in. It's frequent, visible and instantly useful.

  2. Show, don't document

    Ten minutes standing next to someone beats a written guide nobody opens.

  3. Move the source of truth

    Once check-in is in JAP, stop keeping the paper version. Two systems means neither is trusted.

  4. Add the next habit a week later

    Notes, then tasks, then invoicing.

  5. Ask what's annoying

    The person doing it forty times a day knows what's wrong with your setup.

Recommended setup

  • Give one person on each shift the 'ask me' role for the first fortnight.

Tips

  • Staff only see what their role allows, which makes the app less intimidating for a new starter.

Related resources

Ready to set this up for real?

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